Plain Language:
The Key to Effective Communication

This course will help you write for audiences with low literacy levels.
It's ideal for organisations working with multicultural communities.
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Let's be clear

We believe that access to information is a basic need that hasn’t yet been met for Australians with low literacy levels. With plain language, you will address the low literacy barrier and build stronger relationships with your audience.

Effective communication will make you stand out as caring, respectful and understanding of the communities you serve.

This course is ideal for individuals who want to communicate in a more accessible way. 

By the end of the course, you will be able to:
  • Identify content that doesn’t align with plain language guidelines.
  • Write content that is easy to understand.

Clear Writing,
Clear Results

Topics covered:
  • Why plain language is important

  • Plain English principles and how to simplify content
  • Strategies to create accessible content in any language
  • How to identify and present the main ideas in a resource
  • How to structure documents to support your call to action
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Customer Reviews

See what our customers have to say!

Kate Walker

Early Detection and Immunisation
Cancer Council Victoria
Working with Sonia is always a delight. We enlisted her services for a number of different events that were held for a variety of audiences. She adapted her plain language workshop to each group with careful consideration and confidence, providing powerful learnings and receiving positive feedback from all participants.

Fiona Darling

Community Engagement Manager
Jean Hailes for Women's Health
Sonia's enthusiasm for communication is infectious and immediately clear from the first moment she starts her sessions. Her ability to engage a cross-disciplinary group in discussion, dissection and development of plain language principles and processes is a delight to be a part of. The team really enjoyed the workshop and provided really positive feedback.

Jasmin Chen

Research Advocacy & Policy Manager
Multicultural Centre for Women's Health
I would highly recommend Sylaba's Plain Language Workshop. Sonia showed us the importance of using plain language and gave us fun and practical exercises to help us say what we mean more clearly. Sonia's expertise and passion for community translation are inspiring. If you care about communicating well, this workshop is for you! 
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